Wondering what our service is really like? From the little things that make a difference, like our polite and friendly reception staff, to the unsurpassed clinical excellence of our Optometrists and Audiologists – we’d love to hear about your experiences.
If you would like to tell us what you think, please email your comments to us. Thank you!
“I really want to praise a member of your staff, that being Duncan McKechnie. Due to the fact that I recently had a problem with my glasses and he was so very very patient with sorting some new ones very promptly for me. He was such a pleasant, understanding man and after being up until recently under the very watchful care of Liz Bowden and husband did not think I could get the high standard of their service but I was proved wrong. I am so pleased Liz has joined forces with you and I truly hope Duncan stays with you for the foreseeable future”
“From start to finish we were treated as if we were the only customers, the receptionists. I was really impressed with the optician Mia saw, he was so thorough with her and explained everything he was doing at a perfect level for her understanding. I have been recommending you ever since Mia saw him as I thought his manner was second to none. Thank you, I strongly recommend you keep hold of that optician as he was fantastic as he’s a huge credit to your business.”
“I have been very impressed by the service and staff at Leightons Addlestone, I have received prompt attention when I suffered eye problems after a fall- which resulted in referral to hospital/GP. I also had wonderful service when choosing new glasses and sunglasses to meet my new prescription needs and my personal needs. The range of glasses frames is extensive and different from other chains! I'm very happy with my new glasses and further assistance when I experienced blurring after blood pressure issues.”
“Your staff at your Totton branch are first class in every way. I was confident in recommending you to my wife and several neighbors and family members. Keep up the good work!”