Here’s what our customers have to say…

Wondering what our service is really like? From the little things that make a difference, like our polite and friendly reception staff, to the unsurpassed clinical excellence of our optometrists and audiologists – we’d love to hear about your experiences.

If you would like to tell us what you think, please email your comments to us. Thank you!

  • The optician was very helpful, approachable and informative. He narrated the test which was very reassuring as I wasn't left waiting to hear about any possible problems. The prescription appears at present to be spot on. The staff member who helped me select frames gave good advice & I'm happy with the outcome. In the past I've felt pushed towards extras I wouldn't want. Not this time which was great.

    L. Timbrell, Swindon

  • Exceptional, friendly, professional service - eye examination, 2 pairs of glasses, all as usual. Delightful to deal with.

    H. Gray, Marlow

  • I have a long history of excellent service from Leightons for my eyecare. Firstly at your Southampton branch, then at Swindon Old Town and now in Thatcham. Thank you!

    L. Gamble, Thatcham

  • I have been coming to Leightons since I was 18 years old, now 81 and I have always been very pleased with the service given. Everyone is so friendly and capable. I have been very pleased with my last visit.

    J. McKinley, Totton

  • A great experience; All staff very professional and friendly! Great help from Gemma to choose the best frames for me. Well done all!

    A. MacIssac, Totton

  • This was my first appointment, having recently moved to this area and my previous opticians was also a local practice. I expected a very high standard of service, I'm pleased to say that is what I received. The whole process from greeting and covid instructions through to my test and new glasses fitting was very thorough. All staff I met equally met your high standard of customer service.

    R. Grahame, Thatcham

  • 'Simply splendid' James and a huge thank you to you and Mr Fenton and all the help you have given to me over all the years that I have been attending Leightons at Cirencester.

    C. Sherriff, Cirencester