Here’s what our customers have to say…

Wondering what our service is really like? From the little things that make a difference, like our polite and friendly reception staff, to the unsurpassed clinical excellence of our optometrists and audiologists – we’d love to hear about your experiences.

If you would like to tell us what you think, please email your comments to us. Thank you!

  • Staff very friendly and welcoming and very helpful and engaged. Excellent service from everyone inc eye test, ear test and prescription service

    J. Cartwright, Totton

  • I should like to say how fortunate you are to have Bobbie in your team. In all my experience, I have not often met someone with such professionalism, yet sensitivity and compassion. He was very attentive to my needs and concerns and in no way attempted to coerce me into buying a product, but left me feeling very excited and keen to pursue a purchase

    K G, Fleet

  • Excellent service. Polite reception staff. Optician calming, thorough and explained all well. She has a lovely manner

    L. Law, Poole

  • Very helpful, very quick, generally excellent service which is why I don't go to the more 'economy' specs providers and the prescription.

    B. Robson, Basingstoke

  • Jane is very particular and takes lots of time to obtain the correct fitting. Very pleased with my new glasses.

    C. Smith, Addlestone

  • The gentleman who checked my eyes was excellent, polite, patient and answered all my questions.

    S. Barton, Alton

  • Excellent. Hearing + eye tests booked to be in tandem. Both tests dealt with very professionally.

    R. White, Poole