Jo-Ann Baker

Operations Coordinator

Jo-Ann has been an integral part of the Leightons team since the Hempstead Valley branch opened in 1992, as an Optical & Hearing Assistant. In 2015 Jo-Ann became the branch Operations Coordinator, overseeing all branch administration, including NHS documentation and stock management.

Jo-Ann has completed three distance learning courses while working at Leightons: NVQ level 2 in Business & Administration and NVQ levels 2 & 3 in Optical Retail Skills. She uses her experience and wisdom to provide the best customer service possible.

Jo-Ann uses her great understanding of the latest technology we have in branch, to help deliver the Ultimate Eye Examination, giving you the most thorough way of testing your vision.