Book an appointment through our online booking system at any time. Or call us on 0800 40 20 20. Lines open Monday to Saturday 8.30am – 5pm.
In accepting a Hear Now, Pay Later Payment Plan you are accepting the following terms
- The minimum amount to spread your payments using the Hear Now, Pay Later payment plan is £500.00 including any fees and/or products.
- Maximum term for payment is 10 months, the first payment being your deposit which is a minimum of 30% of the retail value. The remaining balance is then spread over 10 payments as detailed by your Direct Debit mandate.
- A maximum total outstanding balance of £15,000 applies per customer on the payment plan at any time.
- If we are unable to collect your Direct Debit we will attempt to collect the amount again within 15 days from your bank.
- If the Direct Debit fails for a second time, or if no payment is received against the payment plan for a period of two months or more, then your payment plan will be suspended and the full balance of the remaining amount will be payable. Our finance or audiologist team will contact you in this situation to make arrangements to pay.
- You have the right to end the agreement at any time by paying off the remaining balance in full. Your current balance can be requested via your audiologist at any time.
- If you wish to make an additional purchase, this can be added to your plan at any time, up to a maximum of two purchases. The monthly payments will be combined together for whatever period of time the original plan has left to run. Once this original payment plan has been completed you will continue to make payments for your additional plan until that has been paid in full. Details of the breakdown will be fully explained and detailed in your Direct Debit agreement.
- Payments will appear on your bank statement as “AD Optical Ltd”.








