What is tinnitus?

Tinnitus is the perception of sound - such as ringing, buzzing, or humming - when there’s no external source. It can be constant or come and go, and it may affect one or both ears. 

While tinnitus can feel frustrating or worrying, it doesn’t have to be something you simply “live with.” With the right professional care, most people find effective ways to manage their symptoms and experience real relief. 

What causes tinnitus?

Tinnitus is often linked to hearing loss, ear infections, or a build-up of earwax. Sometimes it may be related to certain medications or even stress and anxiety. Exposure to loud noise can also lead to tinnitus, so protecting your ears is essential. Whether you work in noisy environments or enjoy listening to music, wearing hearing protection helps prevent tinnitus or stop symptoms from worsening in the future. 

Our audiologists will work with you to understand what’s behind your tinnitus and create a tailored management plan. 

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What happens during a tinnitus management appointment? 

To access our tinnitus management support, we’ll begin with a free full hearing assessment. This allows us to fully understand your hearing and ear health before exploring next steps. 

During your tinnitus appointment, you can expect: 

Comprehensive hearing test

We’ll start by assessing your hearing thresholds and ear health using the latest technology, helping us understand how your ears are functioning and what may be contributing to your tinnitus.

Medical history review

Your audiologist will take time to review your medical history and any relevant factors, so we can identify possible causes or conditions linked to your tinnitus.

Personalised discussion

We’ll talk about your symptoms, lifestyle, and how tinnitus affects your daily life. This helps us tailor your care plan to your specific needs and experiences.

Clear results & explanation

Once your assessment is complete, we’ll explain your results in plain language, outlining any likely triggers and what they mean for your hearing health.

Tailored management

You’ll receive a personalised plan with practical advice, coping strategies, and ongoing support - helping you take control of your tinnitus with confidence.

At the end of your appointment, your audiologist will take time to explain everything clearly and answer any questions you have.

How we help manage tinnitus 

At Leightons, our goal is to understand the reason behind your tinnitus and help you find the best methods to reduce its impact and regain control.Below are some of the ways we can help:

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Cognitive behavioural therapy (CBT) 

CBT helps change the way you respond to tinnitus, easing frustration, anxiety, emotional distress. By learning new coping strategies, you can reduce the emotional impact and regain a sense of calm and control.

Sound enrichment therapy 

Gentle background sounds or masking devices can make tinnitus less noticeable. These soothing sounds help your brain focus away from tinnitus, especially in quiet moments or at bedtime.

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Tinnitus retraining therapy (TRT) 

TRT combines sound therapy with supportive counselling to help you reframe how you experience tinnitus. Over time, your brain learns to tune out the internal noise, making it far less intrusive.

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Why choose Leightons for tinnitus management? 

When you choose Leightons, you’re choosing a lifetime of expert care, not just a one-off appointment. Our audiologists take time to truly understand your symptoms and create a plan that fits your needs.  

If your audiologist recommends hearing aids and you decide to purchase them with us, you’ll receive the full range of Leightons’ hearing services, including unlimited lifetime aftercare, warranty of up to 5 years, personalised fittings and adjustments and personal, continuous support

We’ve been helping people See. Hear. Live Life. for almost a century - and that same commitment to care runs through every tinnitus consultation we provide. 

View our hearing aid prices and packages 
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Book an appointment
If you’re ready to take control of your tinnitus, start with a free full hearing test. This assessment gives us everything we need to help you find lasting relief.
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Looking for an optician or hearing specialist near you? Find your nearest Leightons Opticians using our branch finder, with 36 locations across the South of England.

Frequently asked questions

There’s no single cure, but with the right management techniques, most people can greatly reduce the impact of tinnitus on daily life.

Not always. While tinnitus often appears alongside hearing loss, it can also occur when hearing is otherwise normal. A hearing test will help clarify this.