Here’s what our customers have to say…

Wondering what our service is really like? From the little things that make a difference, like our polite and friendly reception staff, to the unsurpassed clinical excellence of our optometrists and audiologists – we’d love to hear about your experiences.

If you would like to tell us what you think, please email your comments to us. Thank you!

  • As usual, first class service. I would recommend Leightons to anyone who values their eyesight.

    B Billing, Camberley

  • I had my first hearing aids from yourselves approximately 7 years ago. The service until now has always been adequate. At a recent check-up, I have been amazed by the expertise that Lydia has shown to get my aids working to full capacity. She appears passionate about her job and I felt she was doing her utmost to help me. She is very patient and caring, explaining everything clearly.

    P Pennicott, Basingstoke

  • Having been a customer of Leightons since a child, over 40 years, I have always valued the most excellent service I receive from all the staff at Totton. Jenny and Gemma are absolutely wonderful and just so helpful.

    S Skeates, Totton

  • I was very pleased with the time and trouble Jackie took in helping me find suitable replacement lenses when I broke my previous ones. The lenses were good value and arrived earlier than expected, thanks to Jackie putting in a special request, as I needed my glasses urgently. Professional and friendly service, which I am very happy to recommend.

    K Murphy, Tunbridge Wells

  • Brilliant - Dino is very thorough and explains everything very clearly and concisely. The hearing aids he recommended are excellent and have transformed my life. My family thought I had dementia coming as I was withdrawing from conversation -and, I have returned to listening to lots of music. Many thanks Dino, I'll always be grateful to you.

    J Chamberlain, Sutton

  • Excellent service - 10/10. All the staff are very pleasant and helpful. There is a wonderful jovial atmosphere in the shop. I must single our Mr Albert Russell for special praise. Such a character and we had such laughs. A great ambassador for Leightons. Fantastic service from everyone.

    K Sims, Thatcham

  • Brilliant! Sania Shah is an amazing optician and her kindness and care for both myself and my daughter, are very much appreciated.

    J Syles, Thatcham

  • The optician who tested my eyes was a delight to meet. She was not rushed and explained all that she was testing and was happy to answer all my questions. It was an education and good experience to have my eyes tested.

    S. Caddy, Thatcham

  • I was very pleased with the service I received and found all the staff very friendly, after being a customer for many years.

    P Pearce, Camberley

  • Very well, I was most impressed with the service from booking an eye test through to collecting my new glasses. As a new customer to Leightons, I am happy and hope it stays that way.

    B Franklin, Thatcham

  • Excellent service - very thorough check up and new specs are fine, always friendly and helpful, thank you.

    C Thompson, Chandlers Ford

  • Friendly reception staff. Comprehensive eye test. Martin was approachable and knowledgeable. Good choice of frames and I am very pleased with my new glasses.

    M Hart, Marlow

  • This was the first time I had met Michelle Ramsier. I found her charming, bubbly and very efficient. The whole process went well, and I am happy with the glasses I was prescribed.

    M Parkin, Poole

  • I have been a customer for many years and have always been treated with courtesy and respect. My eyes require a complicated prescription and I have always had the procedures explained to me. I have been very satisfied with the glasses I have chosen and the advice given to me. The 'My Leightons' scheme is a very good one!

    P Wilson, Southampton

  • Thorough professional examination that showed understanding of complex issues. Helpful choice of frames and a follow-up check to see if all was well.

    J Gatward, Thatcham

  • John and Tara were superb. The customer service was excellent, along with great advice. They are a credit to the company.

    S Moore, Marlow

  • Everyone was very helpful. Optician herself was meticulous about checking all aspects of my eyes. Rest of them were equally supportive and considerate.

    H Cook, Thatcham

  • The service was the best, staff could not have been more helpful - it was so nice to go in and shop where staff were smiling and wanted to help you.

    K Smy, Fareham

  • The service at this branch is always excellent. The physical environment is attractively laid out and is spotlessly clean and tidy. All the staff are competent and friendly, in particular, Linda the Manager has taken a lot of time and care to sort out some varifocals for me - which are easily the best glasses I've had in many decades of spectacle wearing. I also appreciate the reassurance from your screening equipment having had PVO in both eyes over the last 2 years.

    C Lindsay, Haslemere

  • The service I have come to expect - friendly, knowledgeable and helpful. I never feel rushed by staff at all.

    B Barrett, Southampton